Oferty pracy

Learning Concierge

Learning Concierge
Gdańsk

As a Learning Concierge, you will help customers plan and execute Cloud Learning Plan, providing them with best practice advice, scheduling training and reporting on training consumption. You will proactively manage a customers’ training investment through regular meetings and quarterly reviews.

 

Your profile:

 

2+ Years experience in the following areas:

  • Program Coordination experience, preferably in learning / training environment
  • Strong communication skills (proficient in English, written and spoken)

Experience:

  • Experience in support and troubleshooting technology
  • High attention to detail
  • Ability to prioritize multiple functions, tasks and requests and manage work on time
  • Ability to lead reviews and monitor key success KPIs
  • Proven ability to consistently and positively contribute in a fast-paced environment
  • Proven project management, organizational and communication skills
  • Robust conflict resolution skills

Technologies (Exposure):

  • Google Suite and workspace
  • Calendar Management
  • Mail, chat (group) management
Key Responsibilities:
  • Act as a Single point of escalation for customer queries.
  • Take the learners’ through their learning journey and provide periodic support and feedback on key learner’s issues
  • Provide operational support such as responding to internal/external queries related to training schedules, course registrations etc
  • Provide periodic report on Queries and issue

Education:

  • Minimum - High school or equivalent academic or industry experience
  • Preferred - Graduation or equivalent academic or industry experience
We offer:
  • Pleasant and inspiring working atmosphere
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Professional development and clear career path
  • Training & development opportunities
  • Competitive salary with cafeteria benefits

 

 

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.


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