Oferty pracy

Customer Service Representative with Russian - technical support (m/w/d)

If customers are inspired by the competence and friendliness of your service, then you are exactly right at CCC. Its a special talent to make people on the phone feel like they are in best hands. If you want to live customer service at best quality, we have the perfect job for you.

 

For our Team in Gdańsk we are currently looking for support as

Customer Service Representative with Russian - technical support (m/w/d)

Miejsce pracy: Gdańsk

online recruitment


Overview of tasks:
  • Answering customer inquiries via phone, mail and chat
  • Providing world-class customer service, troubleshooting and technical support
  • Analyzing, isolating and resolving a variety of complex technical issues
  • Targeted support for devices such as smartphones, tablets and PCs
We are looking for:
  • Fun at customer support and empathic procedure in the processing of diverse customer requests
  • Russian language on at least C1 level (in written and spoken form)
  • English language on at least B2 level (in written and spoken form)
  • High affinity acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
  • Routines with common PC and Internet applications (especially iOS, Smartphone, Tablet, PC and Mac experience)
  • Goal-oriented and independent way of working
  • Flexibility, reliability and ability to work in a team
  • Confident and friendly appearance
We will offer:
  • Challenging and varied inbound activities
  • Comprehensive product training and intensive training-on-the-job
  • Flexible planning of working hours for a good work-life-balance
  • Internal training and further education possibilities via our CCC campus
  • Advancement opportunities in our international company
  • Fixed basic remuneration with attractive bonus options
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Great office with modern workplaces as well as free drinks and regularly fresh fruit as a little extra motivation
  • Private health insurance and gym discount
  • Regular internal employee events (e.g. Summer Party)

Join our team and apply now!



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