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Customer Service Representative with German

Customer Service Representative with German
Gdańsk

Monday-Friday, standard working hours

 

Responsibilities:
  • Able to adapt quickly in a rapidly changing environment by staying abreast with all the policies changes
  • Making sure that deals are processed as the client required SLA
  • Strive to understand and resolve issues/queries at the first instance
  • Efficiently Process predefined number of transactions as assigned with highest level of accuracy as agreed upon by the client
  • Resolve process related queries and expedite on data requests
  • Maintain confidentiality of all information, policies, and procedures
You have
  • Proficient level of German (min. C1)
  • Good command of English
  • Goal and result-oriented mindset
  • Excellent writing, reading and analytical skills
  • Computer knowledge, the ability to browse the internet, ability to send and receive emails, good typing speed, expertise in excel is required
  • Connect & provide highest level of satisfaction to the customer
  • Quick learning and understanding of Microsoft Policies
  • Ability to work in a complex multitasking environment (navigating through multiple on-line systems)
We offer
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
  • Pleasant and inspiring working atmosphere.
  • Professional development and clear career path.
  • Training & development opportunities.
  • Competitive salary with cafeteria benefits.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.


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