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Client Support and Payments Specialist with German

Client Support and Payments Specialist with German


At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Kraków, Gdansk, and Wroclaw. . With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!


What we have for you:
  • Welcome bonus in the amount of 26 000 PLN gross
  • Open-minded and multinational environment
  • Professional development and a clear career path
  • Full equipment and paid training provided from the first day of work
  • Extensive benefits package:  (Luxmed medical healthcare including dental care, life insurance, cafeteria benefits)
What you do:
  • Manage and communicate with high-end client partners on a regular basis
  • Provide wide-range support regarding the incentive programs to client partners via mail
  • Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries
  • Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client
  • Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation
To make this happen you need to have:
  • Written communication skills – English & German (B2)
  • Interest and ability to quickly learn high-tech products and services
  • Experience reconciling accounting figures and financial records
  • Intermediate to advanced computer literacy
  • Good numerical ability and logical reasoning
  • Working experience in MS Excel – Highly Desirable. A few examples are but are not limited to:
    •  Lookup Functions – VLOOKUP, XLOOKUP
    •  Logical Functions – IF, AND, OR, XOR
    •  Formatting & Auditing
  • High level of attention to detail
  • Professional email writing skills
  • Appropriate handling of sensitive information
  • Team player with the ability to work with multiple stakeholders involved
  • Strong client relationship management and customer service skills
  • Willingness to work from the office
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.

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